THESE “TERMS OF USE” COMPETE WITH THE RULES GOVERNING THE ACQUISITION OF A CUSTOMER SUBSCRIBER OF THE UNISALES SERVICE. THEY RUN BETWEEN THE PROVIDER AND THE USER OF THE SERVICE. BY ACCEPTING THESE TERMS, CLICKING ON THE CHECKBOX INDICATING YOUR ACCEPTANCE, USING THE UNISALES SERVICE OR SIGNING A CONTRACT REFERRING TO THESE TERMS, YOU ARE ACCEPTING THEM IN THEIR ENTIRETY. IF YOU ARE GOING TO ACCEPT THESE TERMS ON BEHALF OF ONE COMPANY OR ANOTHER LEGAL ENTITY, IT MEANS THAT YOU HAVE THE POWER TO LEGALLY REPRESENT THIS COMPANY OR LEGAL ENTITY. IF YOU DO NOT HAVE THIS POWER OR DO NOT AGREE TO UNISALES ‘TERMS OF SERVICE, YOU MUST NOT ACCEPT THEM AND YOU MUST NOT USE THE UNISALES SERVICE.
You do not need to enter or request access to Unisales services if you are a direct competitor of ours, without our specific written permission.
1. Preambles
2. Definitions
3. Contractual legal entities
4. Service Activation Requirements
5. General conditions
6. How to access the platform
7. Limitation of liability
8. Unisales Partners
9. Third-party services and use of APIs
10. Intellectual property
11. Deleting Account
The “Catalog Management” service called “Unisales” is regulated by the following “terms of use” which define the conditions for the use of such a service, provided through a system based on the following computer components: a “platform,” accessible via the web; an ‘application’ for tablet devices.
These “terms of use” can be changed at any time and at any point: the use of the service determines their acceptance and any subsequent variation.
The following terms are defined in this document:
PLATFORM: is the computer platform called Unisales dedicated to the management of activities of “catalog management” and “order taking,” accessible only via web.
APP: is the Unisales application for Tablet
SUPPLIER: is the Company “Owner” and/or “Licensee” prepared – by territorial competence – for the total management of the Unisales service over a specific geographical area. The following “Paragraph 2” of this document “Terms and Conditions” indicates the different Unisales service providers in their respective geographical areas.
USER: it is the Company that signs the “Service Agreement.”
CATALOG MANAGER: is responsible for the service assigned to the USER (generally the one who has the credentials of access to the platform).
APP USER: is the user of “APP” (usually Agents, Resellers, End Users and/or Customers of USER).
The international sales organization of Unisales foresees the contractualization, by USER, with the manager of the Unisales service of territorial competence.
Below are the different Unisales Service Management Companies, their area of competence and the applicable law for each.
It is called SUPPLIER the management company of the Unisales service for territorial competence, in reference to the country of legal domicile of USER.
If you have a home in: |
You are contracting with: |
Address is: |
The reference law is |
The competent forum is: |
|---|---|---|---|---|
ItalY |
Unisales Srl |
Via Albano Zanella, 23 – 25030, Erbusco (BS) legal@unisales.eu |
Italian law |
Brescia – ITALY |
Germany, North America, Canada, Middle East, Africa, other countries of the world. |
Unisales Srl |
Via Albano Zanella, 23 – 25030, Erbusco (BS) legal@unisales.eu |
Italian law |
Brescia – ITALY |
China, Japan, Taiwan, Singapore, Australia, Korea, Malaysia, New Zealand. |
Unisales Srl |
Via Albano Zanella, 23 – 25030, Erbusco (BS) legal@unisales.eu |
Italian law |
Brescia – ITALY |
Each USER may use the Unisales service only after the prior reading, in all its parts, and express acceptance over the internet (“online” acceptance) of these “Terms of Use.”
In addition to the acceptance of the “Terms of Use” the “Service Agreement” must also be accepted remotely: by signing and/or accepting the “Service Agreement” it is deemed approved in all its clauses and regularly signed by USER.
There are no service activations in trial mode (for testing purposes). USER must therefore always have paid the activation fee and the first fee in order to activate the Unisales service.
USER must take a look at the technical characteristics of the Unisales service and be aware of the features it offers (available from the Unisales website).
No additional functions (not officially described on the Unisales website) are guaranteed, unless specifically specified by written contractualisation (and subject to dedicated additional financial consideration).
You must be older to be a USER and to be able to access the Unisales service.
Basic technical support is offered only to the USER CATALOG MANAGER.
Technical support is not offered directly to APP USERS.
USER cannot use the Unisales service to publish or disseminate illegal content, and in any case cannot make any use of Unisales in contrast to legal names of the country in which you are using it.
Access to the service is done through credentials called “username” and “password.”
The service can be used from different locations, but until a CATALOG MANAGER, identified by the code “username,” is inside the service it will not be possible for other CATALOG MANAGER to enter the platform Unisales using the same credentials.
USER undertakes to preserve with the utmost confidentiality the credentials necessary for access to the Unisales platform and is also responsible for the custody of the Unisales platform.
USER will therefore be solely responsible for any damage caused by the possible use with its credentials by third parties.
USER undertakes to inform of, in any case, immediately SUPPLIER the possible theft, loss, loss or appropriation to any headline, from third persons, of login and password.
USER also undertakes, according to the privacy code, to vary its “password” at least once every six months, through the “change password” function offered by the platform.
During registration, SUPPLIER is required to provide up-to-date, complete and accurate information and references (especially email address).
USER must not attempt to circumvent or tamper with console access and authentication.
It is made explicit prohibit to SUPPLIER to access the service through programs or methods other than those officially issued and managed by SUPPLIER; attempting to breach service security and hacking or reverse engineering is unlawful.
YOU must promptly notify SUPPLIER in the event of unauthorized use of access to the Service and its functions, or of any security breach.
USER takes advantage of the Unisales service, made available by SUPPLIER, assuming any responsibility arising from the use of the service.
SUPPLIER is not liable for any damage or disservice arising from unauthorized use of access through the credentials assigned to YOU.
In no case may SUPPLIER be held liable for direct or indirect damages due to:
accidental data loss;
loss of opportunity;
loss of profits;
costs per data entry activity and subsequent non-use of the service;
service features desired and/or deemed useful or indispensable to USER, but which – at the time of the signing of the “service contract” – were not officially registered on the Unisales website and/or negotiated in writing
Some jurisdictions do not accept the total limitation or exclusion of liability for accidental damages: in this case the maximum liability of SUPPLIER may never exceed Euro 500 (diconsi Euro Five Hundred).
SUPPLIER uses commercial and design collaboration with certain qualified companies in the following areas:
integration of information systems;
digital communication.
SUPPLIER selects, qualifies, forms and certifies these companies as “Unisales Partners.”
Each Unisales Partner can provide YOU with design, graphical modeling, software integration, and/or third-party services.
The contractualization and its invoicing – referring only to planning, training and consulting services – takes place between USER and Unisales Partner in complete autonomy and in complete strangeness and total absence of control by SUPPLIER: for this reason SUPPLIER, cannot be held responsible for any inefficiency, disservice and/or negligence on the part of
The necessary condition for a “Unisales Partner” to initiate the project activities on the platform is only the activation of the platform.
Using the Application Programming Interfaces (API), you can allow third-party services to exchange data with the Unisales platform.
The use of third-party services shall be governed only by the relevant “Terms of Service” and any “Services Agreement” available from the operators of such services.
SUPPLIER is not responsible for the malfunction of such services and/or for the deletion and/or total or partial loss of data due to data alignment sessions with third party services.
By enabling third-party services, USER is expressly allowing SUPPLIER to transmit USER data to the requesting service.
The intellectual property of the Unisales platform and Unisales tablet applications is the property of SUPPLIER.
The intellectual property of third-party software components that may be adopted by the Unisales platform remains the property of the legitimate owners.
You must be older to be a USER and to be able to access the Unisales service.
Each USER may use the service provided only after prior reading in all its parts and express internet acceptance (“online” acceptance) of these “Terms of Use.
THIS “REFUND POLICY” CONTRIBUTES TO THE FRAMEWORK FOR THE ACQUISITION OF A CUSTOMER WHO SUBSCRIBES TO THE UNISALES SERVICE. IT RUNS BETWEEN THE PROVIDER AND THE USER OF THE SERVICE.
BY ACCEPTING THESE REIMBURSEMENT POLICIES, USING UNISALES SERVICES OR BY SIGNING A CONTRACT THAT REFERS TO THIS “REIMBURSEMENT POLICY,” YOU ARE ACCEPTING IT IN ITS ENTIRETY. IF YOU ARE ABOUT TO ACCEPT THIS “REFUND POLICY” ON BEHALF OF A COMPANY OR ANOTHER LEGAL ENTITY, IT MEANS THAT YOU HAVE THE POWER TO LEGALLY REPRESENT THIS COMPANY OR LEGAL ENTITY. IF YOU DO NOT HAVE THIS POWER OR DO NOT AGREE WITH UNISALES “REIMBURSEMENT POLICY, YOU MUST NOT ACCEPT IT AND YOU MUST NOT USE THE UNISALES SERVICE.
1. Regulatory rules on reimbursement
2. Claims
SUPPLIER does not provide for financial reimbursement, or in any other form, of the amounts paid to it for the use of the Unisales service.
The only cases where a possible refund is foreseen are the following:
incorrect invoicing by SUPPLIER;
demonstrable fraudulent activity by an employee of the client company that subscribes to the service contract Unisales and makes the payment without the authorisation of the client company (in this case it is required evidence of complaint to the judicial authority, with specific reference to the facts occurred).
The refund will be made in one of the following two ways:
reimbursed the amount to be reimbursed on the credit card used to purchase the service;
bank transfer.
In any case, SUPPLIER reserves the right to assess and grant reimbursement.
For any request for reimbursement the customer is required to write, attaching any form of documentation that facilitates the operations of understanding, to the address: refund@unisales.eu