ORDER MANAGEMENT SYSTEM

The backoffice environment to manage B2B sales

One backoffice to govern all Unisales environments and to manage the various sales channels in a unified way. Get a complete overview of customers, orders, product catalogue and sales statistics. It can be integrated with ERP and CRM.

All the features

ORDER MANAGEMENT SYSTEM

The backoffice environment to manage B2B sales

One backoffice to govern all Unisales environments and to manage the various sales channels in a unified way. Get a complete overview of customers, orders, product catalogue and sales statistics. It can be integrated with ERP and CRM.

All the features

A single backoffice environment,
in cloud

illustrazione ambienti piattaforma commercio b2b

Manage order entry and sales automation systems

UNS Commerce Cloud also acts as an OMS (order management system), allowing customer orders to be captured and managed in a single environment, optimising time and resources.

With high customisation and integration possibilities, it allows you to provide an advanced shopping experience by customising your B2B portal or agent app.

All this while maintaining complete control over your order, product and customer data.

UNS Commerce Cloud

Order management system

Sales team management

Sales control is absolute.
Resource usage, traffic, users, utilisation, relationship with third-party software: you have an instant view of everything.

You can manage your sales network through groups, subgroups or individually, defining the roles of each manager or agent. Configure roles easily, assigning each permission or authority for customer interaction.

The Unisales backoffice allows you to manage the different sales channels used: from agents to the online portal.

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Order_management-system-Gestione_catalogo_prodotti

Product catalogue management

The Product Information Management (PIM) area of the Unisales backoffice is designed to offer power and versatility in the management of all product information.

Technical features, multimedia resources, information sheets can be managed with simplicity and intelligent criteria.

With dynamic aggregators you can provide new dimensions to product consultation on your B2B e-commerce portal or sales agent app. Data synchronised with your ERP can be enriched.

The Unisales PIM gives you complete control over the details of products and their consultation.

Centralised order management

The OMS order management area is where you find all orders that the company receives from the various sales channels and has to manage.

Unisales can be integrated with management software and orders can arrive from any channel: from the UNS SalesApp, the B2B e-commerce portal UNS Direct, or even via EDI and/or be entered manually into any other system connected to Unisales.

You can control order status, consolidation, level of completeness, source and manage pre-processing operations.

The backoffice team can change any aspect with ease and precision.

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commercio elettronico b2b

Integrated sales management system

Increase sales performance and optimise order and product catalogue management through Unisales’ back-office and sales automation environment.

360° holistic view of customers

Designed to centralise all your company’s customer information. This can be integrated with third-party systems.

Increase sales performance

Increase order frequency and reduce lead times. Customers and agents operate in line with company sales policies.

Better customer satisfaction

Enhance customer satisfaction by enabling omnichannel selling scenarios, increasingly sought after in the shopping experience.

Refine your strategic choices

Through AI-based data collection, Unisales’ Analytics area enables the refinement of strategic marketing choices.

commercio elettronico b2b

Integrated sales management system

Increase sales performance and optimise order and product catalogue management through Unisales’ back-office and sales automation environment.

360° holistic view of customers

Designed to centralise all your company’s customer information. This can be integrated with third-party systems.

Increase sales performance

Increase order frequency and reduce lead times. Customers and agents operate in line with company sales policies.

Better customer satisfaction

Enhance customer satisfaction by enabling omnichannel selling scenarios, increasingly sought after in the shopping experience.

Refine your strategic choices

Through AI-based data collection, Unisales’ Analytics area enables the refinement of strategic marketing choices.


Hub to automate and manage
B2B commercial activity

customers-relationship

Advanced Content Management

Back-office managers have the possibility to easily manage rules and publication dynamics oriented to total content governance.
Easily organise categories, brands, products, browsable catalogues. Import from ERP and/or other data sources and enrich the information layers of the platform.

icon-card-order-management-system-unisales2

Dynamic Product Aggregators

From the back office, with simple wizards, you pre-configure product segments filtered by attributes, price, availability, tags and creation or modification dates.
From the application and the Order Management system, you can associate further parameters with these aggregators, making the search targeted and unparalleledly fast.

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Global management of orders and quotations

All order and quotation management activities can be governed from the platform.
Unisales can be integrated with any other software for these activities (ERP and/or CRM) and orders from any channel can be centralised.
The Order Management system makes acquisition activities more efficient.

Software per la gestione delle vendite B2B

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